Greggs Loughton - Langston Road

Welcome to Greggs Loughton - Langston Road!

Located in the bustling Epping Forest Shopping Park, Greggs Loughton - Langston Road is a beloved spot for locals seeking quality baked goods and a quick bite. With a convenient location at IG10 3FT and a friendly team ready to serve, this outlet aims to offer its customers the familiar warmth of the Greggs brand.

However, it seems like the experience at this location can vary quite a bit, as illustrated by some customer reviews. On one hand, patrons like James Silk have praised staff members Chloe and Sasha for their attentiveness and genuine friendliness, making visits truly enjoyable. James highlighted how Chloe took the time to showcase the menu options, ensuring he found the perfect treat to brighten his day.

  • Strong Points:
    • Friendly service that has been noted by some customers.
    • A variety of menu items that can cater to different tastes.
  • Weak Points:
    • Inconsistent food quality and temperature, as mentioned by Gee Gee, particularly with items like the vegan sausage roll.
    • Staff attitude seems to be hit or miss, with some customers noticing a lack of motivation and enthusiasm.
    • Issues regarding seating and cleanliness, highlighted by Bleechy.

This mix of experiences brings an intriguing dynamic to Greggs Loughton - Langston Road. While it boasts a well-loved menu with indulgent treats like flaky sausage rolls and robust coffees, consistency in service and food temperature has been a point of contention. Dining experiences can vary greatly depending on the time of day and the staff working, raising questions about management and training.

Nonetheless, it’s clear that with a bit of attention to these areas, Greggs Loughton - Langston Road has the potential to become a go-to destination for a quick, comforting meal. For those who appreciate the classic offerings that Greggs is known for, this location may still be worth a try—fingers crossed for a delightful experience!

Greggs Loughton - Langston Road Menu

Location

Address: U7 Epping Forest Shopping Park, Langston Road, Loughton, Ig10 3ft, EMEA IG10 3FT
Phone: (203) 889-8574

🕓 Work Hours
MON 16:00 - 20:00
TUE 16:00 - 20:00
WED 16:00 - 20:00
THU 16:00 - 20:00
FRI 16:00 - 20:00
SAT 16:00 - 20:00
SUN 16:00 - 17:00

Last Reviews

  • Author: James Silk

    20 February 2025

    I just had to take a moment to share my wonderful experience at Greggs, thanks to Chloe and Sasha. From the moment I stepped inside, I was greeted with their warm smiles and genuine friendliness, which instantly brightened my day.Chloe was incredibly attentive, taking the time to explain the various menu options and making great recommendations based on what I was in the mood for. Her enthusiasm for the pastries was contagious, and it made me excited to try a few new items! I ended up going with the sausage roll and one of their seasonal pastries, and I couldn't be happier with my choices. Both were fresh, delicious, and made my lunch break feel special.Sasha, on the other hand, was a whiz at managing the busy counter. Despite the rush, she handled everything with such grace and efficiency. It was impressive to see how she coordinated with Chloe to ensure every customer was taken care of promptly, without sacrificing that personal touch. Their teamwork truly stood out!What really made my visit memorable was how they both took the time to engage with customers. It’s clear that Chloe and Sasha genuinely care about creating a positive atmosphere. They shared a few laughs with regulars and made newcomers feel right at home. It’s refreshing to see such dedication to customer service in a busy environment.Overall, I left Greggs feeling satisfied not only with my delicious meal but also with the great service I received from Chloe and Sasha. They truly elevate the experience and make you want to return. I can't wait to come back and try more of their recommendations. Keep up the fantastic work!

  • Author: Bleechy

    20 February 2025

    Sausage rolls were cold.Staff were very miserable as mentioned before, also tried to tell us we couldn't sit in the restaurant. To which I politely told them how wrong they were.The toilet was a public health risk, so disgusting. Wish I didn't go here.

  • Author: Gee Gee

    20 February 2025

    Very average, coffee was ok, vegan sausage roll was very cold expected it to be a bit warmer, looked like it came out of the fridgeStaff very average lacked motivation, music too loud to understand what they were sayingStandard Greggs what more can you say

  • Author: chin73

    20 February 2025

    I would have given this store the full stars for service but some mornings there is a certain member of staff, that when myself and my co worker see them behind the counter we turn around and walk away as they are so slow we cannot afford mins waiting for them to serve you. Where as other members of staff could get through the same amount of customers in about mins.Food would have gone up to stars if it wasn’t for the staff over cooking the bacon pretty much every morning (hard and crunchy), where as other greggs seem to cook the bacon to perfection.I’m editing this post because yet again myself and my coworker had to walk out as the same member of staff who is really slow was behind the counter. It was not only us but a few people in front and behind us also walked out stating that the member of staff behind the counter is so slow they cannot wait mins for a coffee and they will go somewhere else.Please can the management look into this matter as he’s going to lose customers due to his speed.

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